Privacy Policy

Hosting

We host the website and backend systems on Shopify's reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is sent over HTTPS.

Collecting Data

When you buy a product from us, we store your name, address, contact and purchase information. We may use this information to fulfill your order, occasionally send you marketing email, and improve the user experience. All marketing communication will contain an opt-out link to unsubscribe.

Sharing Data

We may share your personal information when required by law to do so or to protect our rights if our Terms of Service are suspected to be violated.

Payments

We never store your payment credentials on our servers. Credit card information is collected by Razorpay who adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Third-Party Services

We may use third-party services for analytics, payment gateways and social media. Such providers have their own terms and privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Cookies & Local Storage

Here is a list of cookies and local storage keys that we use. We've listed them here should you decide to manually opt-out of them. _gat, _ga - Used to track visits to our website. Managed by Google Analytics. cart, variants - Stores information about what products are in your shopping cart.

Contact Information

Questions about the Terms of Service or Privacy Policy should be sent to us at info@theyarnstory.com

Should you choose to send us a physical letter, please send one to: The Yarn Story, 1B Standard House, 83 Queens Road, Mumbai 400002, MH India