Careers

In-Store Sales & Service: Deliver exceptional customer service, guide clients through the Yarn Story collection, and drive store sales through personalized styling recommendations

Corporate Outreach: Proactively connect with local corporate clients, event planners, and B2B leads to drive corporate gifting and bulk order sales

CRM Management: Capture customer data, track purchasing preferences, and maintain accurate client histories in the CRM to execute targeted follow-ups and loyalty outreach

Retail Operations & Inventory: Handle daily store operations, visual merchandising, billing transactions, stock tracking, and replenishment

Client Relationship Building: Maintain strong long-term relationships with VIP retail buyers and corporate accounts

Prior experience in retail sales, fashion, corporate business development, or client outreach preferred

Hands-on experience or familiarity with CRM databases and retail POS software

Exceptional communication, negotiation, and interpersonal skills

Deep passion for textiles, luxury retail, and client engagement

Flexible schedule, including availability to work weekends and high-traffic shopping periods

Marketing & Events: Assist in planning, organizing, and executing promotional events; distribute marketing collateral

Digital & Social Media: Monitor social media platforms for trends, track competitor digital content, and support promotional campaigns (social media, direct mail, web)

Inventory & Retail Operations: Track stock, manage RFID/barcoding systems, process orders, and handle billing for Yarn Story products across Indian stores

Administrative & Systems Support: Maintain CRM databases, build detailed promotional presentations, and support general store operations

Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with CRM tools

Solid understanding of social media platforms and digital marketing strategies

Strong multitasking, organizational, and proactive problem-solving skills

Excellent verbal and written communication abilities

Prior experience in content creation or retail operations is a strong plus

Product Design: Conceptualize and design the accessory collection, including scarves, stoles, pocket squares, and jewelry

Visual & Digital Media: Create digital and print graphics while maintaining overall brand consistency across all touchpoints

Project Management & Collaboration: Work alongside the core design team to meet project deadlines and explore emerging UI/UX and fashion trends

Brand Development: Contribute innovative design ideas and participate in cross-departmental marketing initiatives

Currently enrolled in or a recent graduate of an accredited Design program

High proficiency in Adobe Creative Suite (Photoshop, Illustrator)

Strong creative portfolio demonstrating visual design and content creation skills

High initiative, quick learning agility, and keen attention to detail

Passion for textile design, accessories, and visual storytelling