Gift a Tree
Gift a Tree
In association with the Grow Trees Foundation, we can now plant a tree, trees or a grove of trees on your behalf.
We're supporting the project; Trees for cyclone Fani affected area in Odisha, India. They are currently 159,800 short of their target and with this we want to bring them a few steps closer. Read more about the project here.
Celebrate an occasion by gifting a tree to someone. A living and breathing gift that lives for several decades and significantly benefits the planet. We will convey your greetings via an eTreeCertificate® to the person you are honoring to let them know about your noble gesture.
Leave your personal message in the special instructions box during check out. Simply checkout with your email ID & billing address and we will contact you for the remaining details.
Shipping & Delivery: Free shipping is available for all orders above INR 1000. For orders below INR 1000 we charge a nominal fee of INR 150.
Standard Shipping: All accessories & home decor items are delivered within 5-7 working days. All clothing & made to order products are delivered within 15-20 working days.
During SALE, shipping time is longer than usual and will take upto 7-10 working days for delivery. No exchange/return on sale items
Express Shipping: We also provide the option of 1 day shipping in Mumbai only. For urgent shipping in other cities please contact us. We do provide a 2-3 day shipping option for metro cities.
For all express orders, a fee of INR 300 is charged.
For any queries regarding your order, please email firstname.lastname@example.org
Returns: You can return an item within 7 days of receiving the product. We do not accept returns on made to order pieces like clothing, jewellery & skincare.
No returns/exchange on SALE items.
Your item must be unused & in the same condition as received. Return will be approved only after a quality check has been done on the returned products.
All items can be returned for a credit coupon applicable for online & offline purchase (directly from us). The entire amount of the product (excluding shipping cost) will be credited to the coupon code.
You can use this coupon code for any future purchase within 6 months of receiving it.
The customer has to courier the returnable items to our address. The customer has to bear the shipping cost of returning the items. Send all returns to:
The Yarn Story, 1B Standard House, 83 Queens Road, Marine Lines, Near Axis Bank, Mumbai 400002, MH India
Cancellation Policy: Cancellation is only possible before an order is shipped out. Once an order has been processed & shipped, we will be unable to cancel the order.